Refund policy

RETURNS & REFUNDS

DEFECTIVE, DAMAGED, OR WRONG ITEMS
If your item arrives defective, damaged, or different from what you ordered, contact us within 30 days of delivery at arielluxurytech@icloud.com. Please include your order number and photos of the item and packaging.

Once your request is approved, we'll send you return instructions. Approved returns must be sent to:
11414 Blue Ridge Blvd, Kansas City, MO 64134, United States

We cover the return shipping cost for approved returns. Items sent back without contacting us first will not be accepted.

After we receive and inspect the item, we'll send you a replacement or issue a full refund to your original payment method within 10 business days. Your bank may take additional time to post the refund.

CHANGE OF MIND
We do not accept returns or exchanges for change of mind or for ordering the wrong model or size. Please review product details and compatibility before purchasing.

ORDER CANCELLATIONS
To cancel an order, contact us within 12 hours of placing it. If the order has not yet been processed, we'll issue a full refund.

LOST PACKAGES
See our Shipping Policy for lost or delayed orders.

QUESTIONS
arielluxurytech@icloud.com